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WHAT IF I AM NOT IN WHEN YOU MAKE A DELIVERY?

The courier will keep you updated on the date and time of your delivery via a series of emails or text messages.

If you are not going to be in when they arrive, the courier may decide to leave the parcel with a neighbour, leave a card to advise how you can arrange a re-delivery, or instructions on where you can pick up your parcel. Certain couriers allow you to amend the delivery instructions by following the link provided in their email or text communications.

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