All Giro items come with a 2 year warranty against manufacturing defects in materials and workmanship from the date of purchase. It does not cover damage to products rendered defective due to accident, improper use, improper repair, misuse, modification, neglect, abuse, lack of maintenance, water or heat damage, improper handling or storage, failure to follow the user manual, use of force, or normal wear and tear.
The warranty is valid for the original user of the product only. Please read the user and maintenance manual recommendations carefully. Conditions that may cause premature wear of the carrier may not be covered by the warranty.
During the warranty period, we will (at our sole discretion) repair, replace or refund the purchase price of any defective part or product covered by this warranty when it is returned by the original owner with proof of purchase. The repair, replacement, or refund will be without charge except for reasonable shipping, handling and insurance charges.
Should the product require a service or you would like to make a warranty claim, all you need to do is get in touch with us using the contact us form here and let us know the problem.
Please note we can only handle returns and warranty claims for items purchased from www.giro.co.uk. Should you have an issue with a product you have purchased from another retailer, please return the item to them and they will handle your warranty claim.