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WILL YOU REPLACE MY FAULTY ITEM?

In the unlikely event your purchase develops a problem Giro UK are here to help.

All Giro items come with a 2 year warranty against manufacturing defects; if your product has developed a fault, all you need to do is get in touch with us using the contact us form here and let us know the problem. 

Once we have received the item, we will conduct an assessment and if it is found to be faulty we will arrange to refund you. This way if the product is out of stock or no longer available you can buy an alternative product.

If the exact product or style you originally purchased is not currently available (i.e. discontinued, limited edition, etc.), we will work with you to select a comparable new product as a substitution. The new product should be equal or lesser in retail value than the style you are returning.

If you are unsure about your choice in alternative products, please contact Customer Services

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